"We can always begin again.” – Sharon Salzberg // FLAT RATE $6.95 SHIPPING

shipping / returns


 SHIPPING

    • $6.95 flat rate. Ships via USPS Priority mail. Orders $75+ in value enjoy Free Shipping with code: SHIPFREE75. (not including Tees, Totes and Bags) Only one coupon can be applied per order.
    • Tees, Totes and Bags are shipped separately and have a set shipping cost depending on item and quantity ordered.
    • Fulfillment time: 2-5 business days. *We are currently experiencing delays in fulfillment and shipping for Tees, Totes and Bag orders. We appreciate your patience and assure you that your package will reach you :)
    • Transit time: 1-3 business days after your order is fulfilled. A tracking number is provided to you after your order has shipped.
    • Our shipping carrier for our designed Organic Tees, Eco Totes & Bags varies and transit time can take up to 5-20 business days.
    • We currently ship within the United States only at this time.
    • If your package is returned to us because of an incorrect address provided at checkout, you will be held responsible for additional shipping costs to ship the package to the correct address.

 

LOCAL CURBSIDE PICKUP (Lancaster, PA) / currently not being offered due to Covid-19

  • If you are a Lancaster local or are visiting the area and would like to save on shipping, please select Local Pickup at check out prior to submitting your order for free shipping.
  • Orders will be ready within 2-4 business days for pickup. We will email you when it's ready to be picked up. 
  • We will email you to schedule the pickup of your order along with instructions. Pickup must be scheduled ahead of time via Calendly but is available in 15-minute time slots between 12pm-4pm on SATURDAYS, except on holidays. You must arrive at your scheduled time or you will have to reschedule your pickup for another day.
  • Pickup Location Address: 342 N Queen Street, Rear, Warehouse D, Lancaster, PA 17603. Free parking is available in the lot.

 

RETURNS/EXCHANGES

  • There are no refunds or exchanges due to the nature of our items sold.

 

DAMAGES

  • If damage occurs while your order is on its way to you, please let us know within 3 business days of the delivery date of your package by emailing us at info@innerlightbotanicals.com with photos of the damage and package with the Subject: SHIPPING DAMAGE so we can make sure we can get replacements shipped to you as soon as possible.

 

COUPONS

  • Only one coupon can be applied per order. 
  • Coupons and promos can change or expire at any given time.